Job Opportunities: Energy Advisers

May 27, 2020
Posted by: JudyB
Category: General

Citizens Advice Purbeck is looking for 3 Energy Advisers to join our dynamic organisation.

The Fighting Fuel Poverty Project will run across Dorset (both Council areas) with Advisers based at home, and is funded for two years by The Energy Industry Voluntary Redress Fund. The Fund redistributes
voluntary payments made by UK energy companies and is administered by The Energy Saving Trust.
Each Adviser will be responsible for the delivery of a new service providing energy advice to households who are claiming means tested benefits, in order to reduce fuel poverty. The project aims to build financial resilience among vulnerable consumers and increase the likelihood of households being able to
meet their heating requirements to stay warm and safe and avoid cold-related health problems. Advice may include reducing energy expenditure, income maximisation, avoiding debt and disconnection, and helping to resolve complaints.
This service will be delivered through various channels including telephone and online support, with face to face and home visits once Covid 19 guidance allows. There are 3 posts available, with advisers based at home, but also being located across both Dorset Council and Bournemouth, Christchurch &
Poole Council areas when offices re-open. You will need to demonstrate proven competence in delivering advice to consumers. You may also be required to hold or train to achieve an NVQ Level 3 in Energy Awareness.

For more information, please email: Kate Pryce: Project Manager at
Closing Date: 5th June 2020

Citizens Advice Purbeck is committed to principles of equality, and values diversity.

Further help from an Adviser

For an energy appointment with a local Citizens Advice adviser in Dorset, please call 01929 775500 or email


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