Latest Service Update

If you need advice:

From October 8th 2020 please call Citizens Advice Dorset Adviceline on our new freephone number 0800 144 8848 to speak to an adviser.

Or contact us via our webform for email or telephone call-back.

Reaching out to Dorset residents:


We are supporting Dorset Council’s Reaching Out Campaign. If you have been impacted by COVID-19, we can provide free, confidential and impartial advice. Find out more.

Access  the latest advice online: 

 Access more organisations providing help:

Access online help on our national Citizens Advice website:

Law & RightsTax


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We give people the knowledge and confidence they need to find their way forward - whoever they are, and whatever their problem.

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Citizens Advice Purbeck is the operating name of Purbeck Citizens Advice Bureau a company limited by guarantee registered in England, Company Number 3510199. Charity registration number: 1068414.

Citizens Advice Purbeck debt advice is authorised and regulated by the Financial Conduct Authority (FRN617701).






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