Further help

If you would like further help on any of the topics covered here, contact your local Citizens Advice for a one-to-one energy advice appointment.  In Dorset, you can ring the energy referral line on 01929 775500, or drop into your local Citizens Advice and ask to book an appointment.

There are also many detailed advice pages on the Citizens Advice national website.

“I used to have my heating on for an hour in the morning and an hour in the evening. Now I can have it on when I want” Client, September 2016

Group energy talks and events

If you would like us to come and talk to a local group or to attend an event then please contact us on 01929 775500 and ask for Ella.  Typically we provide free energy talks lasting 1-2 hours and suitable for your groups needs.  We will consider talking to any group and in the past we have delivered talks/events at:

  • Carers groups
  • Stroke clubs
  • GP surgeries
  • Children’s centres
  • Community/residents groups

“I was with British Gas for over 40 years. Having heard a Citizens Advice energy talk, I looked into switching suppliers. It was easy to compare the quotes and I switched to Sainsbury’s Energy. I have saved about £400 per year on my gas and electricity bills.” Gill, May 2017

 We are also able to deliver training to front-line staff and volunteers, please click here for more information.


Advice Quality Assurance